Privacy Policy

This Privacy Policy describes how Tagge Health & Wellness, PLLC ("we," "us," or "our"), operated by Dr. Daniel Garth Tagge, M.D., collects, uses, and protects information obtained through our website at taggehealth.com and through our virtual health optimization services.

This Policy applies to all website visitors, prospective patients, and current patients. It is distinct from our Notice of Privacy Practices, which governs how we handle Protected Health Information (PHI) under HIPAA.

1. Information We Collect

A. Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit a contact or inquiry form on our website
• Book a free Clarity Call or consultation
• Enroll as a patient through our patient portal
• Communicate with us by email or phone

B. Information Collected Automatically

When you visit our website, we may automatically collect: IP address and browser type, pages viewed, referring website or search terms, device type and operating system. This is collected via cookies including Google Analytics.

C. Patient Health Information

If you become a patient, health and medical information necessary to provide care is collected. This PHI is governed by HIPAA and our Notice of Privacy Practices, not this Privacy Policy.

2. How We Use Your Information

• Respond to inquiries and schedule consultations
• Provide and manage health optimization services
• Process payments and manage billing
• Send appointment confirmations, reminders, and follow-up communications
• Send newsletters or health-related content if you have opted in
• Improve our website and service offerings
• Comply with applicable legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Service Providers

We work with trusted third-party vendors, each required to handle your information securely. Where required by HIPAA, we have executed a Business Associate Agreement (BAA) with each vendor that may access PHI.

• Healthie – EHR, scheduling, and patient portal (HIPAA-compliant; BAA in place)
• Fullscript – Supplement dispensary (HIPAA-compliant; BAA in place)
• Stripe – Payment processing via Healthie (BAA in place)
• Google Workspace – Business email and file storage (HIPAA-compliant; BAA in place)
• Google Analytics – Website traffic analysis (non-PHI; anonymized data only)

4. Cookies and Tracking Technologies

• Essential cookies: Required for the website to function properly
• Analytics cookies: Google Analytics — opt out at tools.google.com/dlpage/gaoptout

5. Email Communications

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email or contacting care@taggehealth.com. Transactional and appointment-related emails cannot be opted out of while you are an active patient.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. Our patient records system (Healthie) uses encryption in transit and at rest. No method of electronic transmission is 100% secure.

7. Data Retention

Under North Carolina law (N.C. Gen. Stat. § 90-21.12), adult patient medical records must be retained for a minimum of 11 years from the date of the last patient encounter. Non-patient personal information is retained no longer than 3 years.

8. Your Rights

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion, subject to legal retention obligations
• Opt-Out: Opt out of marketing communications at any time

To exercise any of the above rights, contact us at care@taggehealth.com.

9. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect information from individuals under 18.

10. Links to Third-Party Websites

We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted with an updated effective date.

12. Contact Us

Tagge Health & Wellness, PLLC

Attn: Privacy Officer – Dr. Daniel Garth Tagge, M.D.

Email: care@taggehealth.com

Website: taggehealth.com