Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using the taggehealth.com website or enrolling in any services offered by Tagge Health & Wellness, PLLC ("we," "us," or "our"), operated by Dr. Daniel Garth Tagge, M.D. By accessing our website or engaging our services, you agree to be bound by these Terms.

1. About Our Services

Tagge Health & Wellness, PLLC is a physician-led virtual health optimization practice licensed in North Carolina. Our services are focused on preventive health, metabolic optimization, and evidence-based precision medicine. Our services are designed to complement — not replace — your relationship with your primary care physician or other treating providers.

We do not provide emergency medical services, primary care, urgent care, or mental health services. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

2. Eligibility

Our services are available to individuals who are:

• 18 years of age or older
• Physically located in the state of North Carolina at the time of each telehealth encounter
• Not relying solely on our practice as their primary or emergency care provider

We reserve the right to decline to establish or continue a patient relationship with any individual at our professional discretion.

3. Not a Substitute for Emergency Care

If you are experiencing a medical emergency — including but not limited to chest pain, difficulty breathing, stroke symptoms, severe allergic reaction, or thoughts of harming yourself or others — call 911 or go to your nearest emergency room immediately. Do not attempt to contact us in an emergency.

4. Scope of the Physician-Patient Relationship

A physician-patient relationship is established only upon completion of a formal intake process, including execution of our Patient Agreement and Informed Consent, and our acceptance of you as a patient. Browsing our website, submitting a contact form, or scheduling a free Clarity Call does not establish a physician-patient relationship.

Our services are advisory and optimization-focused in nature. Dr. Tagge will review your health data, order and interpret laboratory tests, and develop personalized health optimization protocols. He will not serve as your primary care provider or manage acute medical conditions outside the scope of health optimization medicine.

5. Fees and Payment

All fees for our services are disclosed at the time of enrollment. Payment is processed through Stripe via our Healthie patient portal. By enrolling in a program or membership, you authorize us to charge the applicable fees to your payment method.

All fees are charged in U.S. dollars. We do not bill insurance. Upon request, we may provide a superbill for you to submit to your insurance carrier for potential reimbursement; we make no representations regarding what your insurer may or may not reimburse.

6. Cancellation and Refund Policy

Precision Health Intake (One-Time Consultation)

• Cancellations made more than 48 hours before a scheduled consultation will receive a full refund.
• Cancellations made within 48 hours of a scheduled consultation are non-refundable.
• Once a consultation has been conducted, no refund will be issued for that service.
• Laboratory testing fees are non-refundable once a lab requisition has been issued, as these represent direct costs passed through to laboratory partners.

Future Programs and Memberships

Refund terms for future program and membership offerings will be disclosed at the time of enrollment and incorporated by reference into these Terms.

7. Telehealth Acknowledgment

By using our services, you acknowledge and agree that:

• Telehealth services involve the electronic transmission of health information and carry inherent, though minimal, privacy risks.
• You are responsible for ensuring you are in a private, secure location during all telehealth consultations.
• Technical issues may occasionally disrupt sessions; we will make reasonable efforts to reschedule at no additional charge in such cases.
• You must be physically located in North Carolina at the time of each telehealth encounter.
• Telehealth is not appropriate for all medical conditions; we will advise you if your needs are outside the scope of what can be safely addressed via telehealth.

8. Prescription and Laboratory Services

Dr. Tagge may, in his professional judgment, prescribe medications or order laboratory tests as part of your care plan. Prescriptions are issued through licensed pharmacy partners. Laboratory tests are ordered through Rupa Health or direct lab accounts. You are responsible for any laboratory costs not covered by your program, which will be disclosed in advance.

We do not prescribe controlled substances as a standard component of our health optimization model. Any prescribing decisions are made solely at the professional discretion of Dr. Tagge.

9. Intellectual Property

All content on our website — including text, graphics, logos, protocol frameworks, and educational materials — is the property of Tagge Health & Wellness, PLLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TAGGE HEALTH & WELLNESS, PLLC AND DR. DANIEL GARTH TAGGE, M.D. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR WEBSITE OR SERVICES.

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total fees paid by you to us in the twelve (12) months preceding the claim.

Nothing in these Terms limits our liability for gross negligence, willful misconduct, or any liability that cannot be limited by law.

11. Indemnification

You agree to indemnify and hold harmless Tagge Health & Wellness, PLLC and Dr. Daniel Garth Tagge, M.D. from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Mecklenburg County, North Carolina.

Before initiating any legal proceeding, you agree to first contact us at care@taggehealth.com to attempt to resolve the dispute informally.

13. Modifications to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the effective date at the top of this page. Your continued use of our website or services after any change constitutes your acceptance of the updated Terms.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact

Tagge Health & Wellness, PLLC

Dr. Daniel Garth Tagge, M.D.

Email: care@taggehealth.com

Website: taggehealth.com